About the ESC

 

The Electronic Service Center (ESC) was first created to maintain and repair the district's audio-visual equipment. Over the years the purpose of the ESC has shifted from focus on AV equipment to focusing on Computer Equipment. The ESC currently maintains all the District's computer and AV equipment with the exception of the Stewart-Edison Project. The service center consist of 1 Service Manager, 5 Technicians.

Equipment Serviced:

(The following are approximated amounts of equipment serviced.)

Audio-Visual Equipment

 

4500

Computers (Networked)

4000

Computers (Not Networked)

3000

Printers

2000

Computer Peripherals

1000

Total Computer Equipment

 

10,000

Total Equipment Serviced

14,500

   

The 5 full time technicians are responsible for maintaining the district’s computer equipment. The service manager is responsible for creating assignments for technicians and interns, assigning time estimates, closing work orders, and provides tech support for technicians and Tech. Trainers. Each technician is responsible for approximately 2000 pieces of computer equipment. Each technician has a minimum of 5 and a maximum of 7 campuses to service.

  Services: