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The Records Management Office serves the
district by tracking all of its records in each Tyler ISD location from the
creation to the disposal of those records. While maintaining Tyler ISD
records, the staff researches the information and retrieves records for
departments, schools, and the public as needed.
The Records Management Office handles all public information requests,
student records requests, transcript requests, as well as subpoenas and
depositions by written questions.
For more information on the Records Management Office, contact Rosa Baker, Records Management Office at 903.262.3073.
RECORDS REQUEST NOTICE
Please note that you must have some form of ID to obtain
student records/transcripts. Both federal and state laws safeguard student
records from unauthorized inspection or use and provide parents and eligible
students certain rights of privacy. Before disclosing any personally
identifiable information from a student’s records, the district must verify
the identity of the person, including a parent or the student, requesting
the information. In compliance with the Family Education Rights and Privacy
Act (FERPA), Tyler ISD will not generally permit access to, or release of,
educational records or personally identifiable information contained therein
to any party without the written consent of a parent or legal guardian (for
students under the age of 18) or the student/alumni (over the age of 18).
There are no exceptions to this policy, you must be able to provide proof of
identity and be a qualified requestor.
PROCESSING TIMES
WE DO OUR BEST TO
ACCOMMODATE REQUESTS AND PROVIDE THEM AS SOON AS POSSIBLE!
Transcript Requests
Per Records Management procedures, requests will
be processed within 2 TO 5 BUSINESS DAYS OF RECEIPT. Due To The
High Volume Of Requests And Vast Amount Of Records This Is Not Always
Possible. Technically, transcripts are educational records (Student
Records Requests) and must be responded as outlined below.
Student Records Requests
In compliance with law and district policy, upon
request of a properly qualified individual, access to a student’s education
record shall be granted WITHIN A REASONABLE PERIOD OF TIME, NOT TO EXCEED
45 DAYS. 34 CFR 99.10
Public Information Requests
In compliance with the Public Information Act,
if the records cannot be produced within TEN (10) BUSINESS DAYS, the
Records Management Officer will notify the requestor in writing of the
REASONABLE DATE AND TIME WHEN IT WILL BE AVAILABLE. |
